dan55 Privacy Policy

dan55 ("we", "us", "our", "the Platform") is committed to handling the personal data of Pakistan players with care, transparency and respect. This Privacy Policy sets out exactly what data we collect when you register an account, make deposits or withdrawals in PKR, play games or interact with any part of the dan55 service.

This policy should be read alongside the Terms and Conditions and Responsible Gaming Policy, which together form the full framework governing your use of the platform. If you have questions about any part of this Privacy Policy, contact our support team at [email protected].

We will update this policy from time to time to reflect changes in how we operate or in applicable privacy standards. The most current version is always available on this page. The "Last Updated" date at the top indicates when the policy was last revised.

We collect personal data in three main ways: information you give us directly, information generated through your use of the platform, and information received from third-party service providers such as payment processors.

Information you provide directly:

• Full name, date of birth and contact details provided at registration.
• Payment details associated with your PKR deposits and withdrawals — such as your JazzCash or Easypaisa account number, or bank account details for Raast or bank transfer.
• Identity verification documents submitted in response to account verification requests.
• Communications you send to our support team, including messages, queries and feedback.

Information generated through platform use:

• Game activity records — which games you played, session duration, wagering activity and results.
• Login timestamps, device information, browser type, operating system and IP address.
• Bonus and promotion usage history.
• VIP tier progression and associated activity data.
• App usage data when you use the dan55 Android app, including device identifiers and session data.

Information from third parties:

• Transaction confirmation data from payment processors handling JazzCash, Easypaisa, Raast, bank transfers and card payments in PKR.
• Identity verification results from any verification service used in connection with your account.

The data we collect is used for specific, legitimate purposes directly related to running the dan55 platform and delivering a quality experience to Pakistan players. We do not use your data for purposes beyond those described here without first obtaining your consent.

We do not use your data for automated decision-making that produces significant legal effects on you without human review. Where profiling is used — for example, to personalise bonus offers or identify unusual account activity — it is used to improve your experience or protect platform integrity, not to make binding decisions without oversight.

We process your personal data on the following legal grounds:

• Contractual necessity: Processing your registration details, deposits, withdrawals and game activity is necessary to operate your account and deliver the service you signed up for.
• Legitimate interests: We process certain data — such as device information, login records and aggregated usage analytics — to protect the platform, prevent fraud and improve the overall experience for Pakistan players.
• Consent: For optional activities such as sending promotional emails or offers related to Cricket season events or PSL promotions, we rely on your explicit opt-in consent. You can withdraw consent at any time.
• Legal obligation: In certain circumstances, we may be required to retain or share data to comply with a legal obligation, such as responding to a valid legal request or fulfilling record-keeping requirements.

dan55 does not sell, rent or trade your personal data to any third party for their own marketing or commercial purposes. Data is shared only where it is genuinely necessary for the operation of the platform and only with parties who are obligated to handle it appropriately.

Categories of third parties we may share data with include:

• Payment processors: To handle PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets. These processors receive only the data required to complete the transaction.
• Identity verification providers: Where an account verification check is required, relevant identity data is shared with the verification service for that specific purpose.
• Game content providers: Game providers whose titles appear on the platform may receive session-level data necessary to run the game and resolve disputes. They do not receive your payment details or full identity information.
• Technical service providers: Infrastructure, hosting and analytics providers that support the operation of dan55. These providers process data on our behalf under strict data processing agreements.
• Legal and regulatory bodies: Where required by a valid legal obligation or lawful request, we may disclose relevant data to the appropriate authority.

All third parties with whom we share data are required to maintain appropriate security standards and to use the data only for the purpose for which it was shared.

All financial transactions on dan55 are denominated in PKR (Pakistani Rupees). When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, bank transfer or a card, the payment details you provide are transmitted securely to the relevant payment processor.

dan55 does not store full card numbers or mobile wallet PINs on its own systems. Payment processing is handled by the respective payment service providers, who are responsible for the security of that payment data within their own systems.

Your transaction history — including deposit amounts, withdrawal amounts and dates — is stored on the dan55 platform as part of your account record. This data is used for account management, support queries, bonus tracking and fraud prevention purposes.

dan55 uses cookies and similar technologies on the website and in the Android app to provide a functional, personalised experience. Cookies are small data files stored on your device when you visit the platform.

We use the following categories of cookies:

• Essential cookies: Required for the platform to function. These manage your login session, keep you authenticated during your visit and maintain security settings. They cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences — such as language settings, display preferences and previously visited game categories — so you don't need to reset them every visit.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate and use the platform. This data helps us understand which features are popular and where we can improve the experience.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorised login attempts and bot traffic.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally. Analytics and functional cookies can generally be disabled without preventing core platform access.

We retain your personal data for as long as your account is active and for a reasonable period thereafter to fulfil the purposes outlined in this policy. The specific retention periods for different categories of data are as follows:

• Account registration data: Retained for the duration of your account and for a period following account closure, in line with standard record-keeping practice.
• Transaction records (PKR deposits, withdrawals): Retained for the period required to support account management, dispute resolution and audit requirements.
• Game activity records: Retained for the duration of your account and for a reasonable period after closure to handle any post-closure disputes or support queries.
• Support communications: Retained for as long as necessary to resolve the relevant matter and for a period thereafter for quality and reference purposes.
• Identity verification documents: Retained for the period required to fulfil the verification purpose and in accordance with any applicable retention standards.

Once data is no longer required for its original purpose and retention period has elapsed, it is securely deleted or anonymised. Anonymised aggregate data — which cannot be used to identify any individual — may be retained indefinitely for analytical purposes.

As a dan55 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your account details and the nature of your request.

We will respond to all valid data rights requests within a reasonable time frame. In some cases, we may need to verify your identity before processing a request. Requests that are manifestly unfounded or excessive may be declined, with an explanation provided.

dan55 is strictly an 18+ platform. We do not knowingly collect personal data from any individual under the age of 18. If we discover or have reason to believe that a registered account belongs to someone under 18, that account will be closed immediately and any associated personal data will be deleted from our systems, except where retention is required for legal or investigative purposes.

If you are a parent or guardian and believe your child has registered an account on dan55, please contact us immediately at [email protected]. We will investigate and act promptly.

Age verification may be requested at registration or at any subsequent point. Failure to complete age verification may result in account restrictions until verification is provided.

dan55 applies industry-standard technical and organisational security measures to protect the personal data we hold. These include:

• Encrypted data transmission using SSL/TLS protocols across the website and Android app.
• Access controls ensuring that personal data is accessible only to authorised personnel who need it to perform their role.
• Regular review of security practices and system access logs.
• Secure storage of account credentials — passwords are stored in hashed form and are never accessible in plaintext by platform staff.

While we take data security seriously and maintain robust protections, no online system is completely immune to risk. You also play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

dan55 may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how your personal data is handled, we will make reasonable efforts to notify you — either through an in-platform notification or via the email address associated with your account.

Your continued use of the dan55 platform after a Privacy Policy update constitutes your acknowledgement of the revised policy. We recommend reviewing this page periodically so you stay informed about how your data is being handled.

If you disagree with any changes to this policy, you may contact our support team to discuss your options, including account closure, which will be handled in accordance with the process outlined in the Terms and Conditions.

For any questions, concerns or requests related to this Privacy Policy or the personal data dan55 holds about you, please reach out through the following channel:

Related pages you may find useful:

• Terms and Conditions — full platform usage rules
• Responsible Gaming — session budgets, self-management tools and 18+ guidance
• FAQ — answers to the most common questions from Pakistan players
• About Us — background on the dan55 platform